Customer Review

58 of 71 people found the following review helpful
2.0 out of 5 stars Dark and Darker, January 22, 2011
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This review is from: HP LaserJet Pro CP1025nw Color Printer (CE914A) (Office Product)
The printer was wonderfully easy to set up and it's very small. The drawback, however, is that printing from either InDesign or Photoshop (on a Mac) results in really dark prints. Not "kinda dark" but too dark to be usable. Yesterday, I spent about a half-hour on the phone with HP tech support. After telling me "it's not a photo printer so don't expect much" we tried a number of different advanced settings in Photoshop to no avail. The quality of the prints--once I lightened them up substantially using Photoshop--is great. But I can't "fix" everything by hand to accommodate the printer. InDesign, same story. There is no printer profile available for this printer; according to the tech support guy at HP, he didn't expect one to be developed either. And it's not just Adobe products--printing from Firefox results in dark prints too.
So, it's a problem. It's a shame, since otherwise it's a great little printer.
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Showing 1-2 of 2 posts in this discussion
Initial post: Jun 16, 2011 2:42:17 PM PDT
Y. Lee says:
There is a way to change toner intensity using the advanced setting options using the web-interface. However that advanced setting interface is only available if you put the printer on your network (wired or wireless).

You can reduce or increase toner intensity for individual toners and paper types. Unfortunately if you make the toner lighter it will printer lighter for ALL of your printing, not just your photo printing.

Posted on Oct 19, 2011 10:20:56 PM PDT
I suppose I am fortunate in the fact that I use this printer and everything that I print on it (including Photoshop and Indesign come out perfectly). if fact, I get better results from this little printer than I get from others that cost a considerably more.
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