58 of 71 people found the following review helpful
Dark and Darker
, January 22, 2011
This review is from: HP LaserJet Pro CP1025nw Color Printer (CE914A) (Office Product)
The printer was wonderfully easy to set up and it's very small. The drawback, however, is that printing from either InDesign or Photoshop (on a Mac) results in really dark prints. Not "kinda dark" but too dark to be usable. Yesterday, I spent about a half-hour on the phone with HP tech support. After telling me "it's not a photo printer so don't expect much" we tried a number of different advanced settings in Photoshop to no avail. The quality of the prints--once I lightened them up substantially using Photoshop--is great. But I can't "fix" everything by hand to accommodate the printer. InDesign, same story. There is no printer profile available for this printer; according to the tech support guy at HP, he didn't expect one to be developed either. And it's not just Adobe products--printing from Firefox results in dark prints too.
So, it's a problem. It's a shame, since otherwise it's a great little printer.
Help other customers find the most helpful reviews
Was this review helpful to you?