Customer Review

25 of 32 people found the following review helpful
1.0 out of 5 stars Great Game + Several Nasty Bugs + Horrible Support = Bad Game, December 31, 2013
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This review is from: NBA 2K14 - Xbox One (Video Game)
I actually really love this series and this iteration is quite good. The updated graphics are impressive and the gameplay is fun and natural. It is probably the best sports sim on the market. But this series has always been plagued by poor server support and rampant bugs (particularly when it come to ANYTHING done online) for some time and this version takes it to a whole new level of awful.

2K does not properly test their games and their online interactions. They push updates and modifications to the game without properly testing those changes. And when they introduce huge bugs, their support staff is unresponsive and unhelpful.

They made a change last week that wiped out My Player and all of the paid VC upgrades I had purchased. The game was actually unplayable and it put me in an endless loop continually asking me to create a new My Player over and over and over and over. I emailed them and tweeted them with no response for 5 days. When they did respond, they told me to check my internet connection. But I had already explained multiple times that my internet was fine and that it was their issue. There were many other complaining of similar problems and issues.

2K is a text-book example of how a very good game can quickly turn south when they introduce horrible bugs and horrible support. The game I took out of the box would have gotten 4 or 5 stars. But after all of the newly introduced bugs that made my game unplayable and server bugs and lack of support or help they deserve 1 star.

Wish I could rate it higher, but they deserve 1-star. They made my game unplayable with their (untested) patches and updates.
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Showing 1-1 of 1 posts in this discussion
Initial post: Feb 14, 2014 4:18:07 AM PST
Perry says:
I agree! And I bought it as a Digital copy on a PS4 so I couldn't even trade the game!

Of course, I reached out to Sony and was told, "Sorry, It isn't our problem and we're not going to refund you anything"!

In the end, I cut my losses, told Sony to screw themselves and sold the PS4... Now I have an Xbox One where my Grand son accidentally purchased this games again and Microsoft was like, "No problem, we'll take that right off your account and refund your money."

Take Two has gotten the last of my money!
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Review Details

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3.5 out of 5 stars (245 customer reviews)
5 star:
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4 star:
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M. Davis
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