77 of 83 people found the following review helpful
Bad customer service, very stiff material,
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This review is from: Paisley Cotton Bandanas (Apparel)
I ordered 2 of these bandanas and received an incorrect one. When I called the company to get my order corrected, the associate who took my call was inexplicably sarcastic, dismissive, and rude. He answered the phone not with the company name, but just said "Yeah?" He didn't apologize for the order error and his first question to me after I gave him my order number was "so what do you think is wrong with your order?" Not what is wrong with my order, but what do I 'think' is wrong with my order. Rude. This was a simple matter and it was their mistake, not mine. The associate treated me as though I were the one who made the mistake. They sent me the replacement. Both bandanas are large and very stiff - not very comfortable to wear. I suspect it would take years of washing and wearing to soften them up. I will not order from this company again.