Customer Review

5.0 out of 5 stars used this for years on the suggestion of a veterinarian, April 17, 2011
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This review is from: Butler Schein Tear Stain Remover, 4 oz. (Misc.)
This works great--used regularly it keeps my dogs eyes from getting inflamed. However, my last two orders (from AbsolutelyPets) both got cancelled by the seller--oddly enough both times they claimed that the item was shipped and was returned to them by the shipper damaged. This seems like a highly unlikely coincidence, so I believe that AbsolutelyPets was not telling the truth. When I wrote to them the first time they said it was on backorder and not available for some time, and I believe that was true. But then a few days later I noticed that they were offering it for sale so I ordered again, only to have the same cancellation notice. I wish they had been more forthright about the fact that their system continued to sell an out-of-stock item but instead came up with a lame excuse for canceling the order.
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Location: Southwest United States

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