51 of 64 people found the following review helpful
Reboot Issue and Poor Speed (and poor tech assistance from Dell),
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This review is from: Alienware 14 ALW14-1250sLV 14-Inch Gaming Laptop (i5-4200M, 8GB Memory, 750GB Hard Drive, Windows 7 Home 64-bit) [Discontinued By Manufacturer] (Personal Computers)
Returning this laptop within the first week of purchase. There is a boot sequence issue. Every time I perform a restart, I get hung up on a black screen and need to hold the power button down to restart. The speed is also very unimpressive. When it does reboot, the startup sequence takes close over 4 minutes. I contacted Dell tech support for assistance and the tech told me that since I purchased through Amazon, I would need to purchase a particular type of software so that I can be assisted. Not happy with the fact that I contact the manufacturer to help resolve a manufacturer defect and they try to sell me software in order to fix it. The laptop is too pricey for these issues.