Customer Review

87 of 107 people found the following review helpful
1.0 out of 5 stars 2 weeks and fail, November 9, 2011
This review is from: Toshiba Canvio 500 GB USB 3.0 Basics Portable Hard Drive - HDTB205XK3AA (Black) (Personal Computers)
This cute little drive seemed fine for 2 weeks. Then sometimes the drive would go to sleep and not wake up until it was unplugged (not nice for Mac or drive). About a week later, the light on the drive started flashing constantly, then it started hanging my Mac. I have a lot of experience with portable drives and have never had one fail so quickly. Also this drive is not supported by Toshiba, so good luck getting it "repaired". I should have researched more on other sites, because this one has received scathing reviews on Toshiba's own web site. I usually purchase drives from Amazon, however I needed this drive immediately when I purchased it from Best Buy. Don't have the box anymore, so I can't return it and Toshiba doesn't support it -- ugh. Wasted money. Into the trash is goes.
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Tracked by 2 customers

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Showing 1-4 of 4 posts in this discussion
Initial post: Nov 10, 2011 4:30:26 PM PST
There is a 3 year warrantee, use it.

In reply to an earlier post on Dec 14, 2012 8:02:43 AM PST
Last edited by the author on Dec 14, 2012 8:03:53 AM PST
I'm assuming you didn't notice the part where he says, "Don't have the box anymore so I can't return it...".

In reply to an earlier post on Feb 25, 2013 2:35:20 PM PST
freedevil says:
You don't need the box. Just file a claim online and send it back.

In reply to an earlier post on Jan 29, 2014 10:36:55 AM PST
Tony NYC says:
Obviously you have never had to deal with Toshiba concerning a return. I build, repair and maintain PC's for a living. I have NEVER been able to get Toshiba to make good on ANY of my customers Toshiba Hard Drives that have failed. Western Digital not only makes the best HDD's in the world, but they stand by their guarantee. ALL the time.
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