Customer Review

37 of 46 people found the following review helpful
3.0 out of 5 stars Not impressed, November 7, 2012
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This review is from: Gateway NE56R34u 15.6-Inch Laptop (Black) (Personal Computers)
First off, I paid $367 for this laptop including shipping in October 2012... so I'm not sure why it's listed at $40+ more expensive almost 1 1/2 years later (I'm updating/rewriting this review... February 2014). I got this laptop to replace my 4 year old Acer. I have not been impressed with Gateway, and Windows 8 is a pain in the @$$ (I realize this isn't Gateway's fault).

My 3 overall complaints:

1) The time on this thing is never right! Every time I let it sit and come back to it, usually over night, the time changes itself to 2 hours behind, and I have to change it back manually. Not really a major issue, but it is annoying and I'm not going to lie... it's had me thinking it's 2 hours earlier in the day than it actually is more than once.

2) The battery life isn't great. On a full battery just surfing the web/Facebooking, the battery lasts about 2 hours tops.

3) Start up has never been an easy task. I don't shut it down as often as I should, like overnight... I usually just close the lid and let it hibernate. It's always taken several minutes to wake up, and I have to type in my password 2-3 times due to the fact that it lags when typing it in. If the battery dies while I'm using it, for example, it takes another several minutes to get the screen to turn back on. Usually I end up having to hold down the on/off button to reboot, because pushing the space bar or the on/off button one time doesn't wake it up.

A year and a half ago this computer was an upgrade to my 4 year old Acer, that was so slow by that point I could barely get it to start up. But now, a year and a half later, I can clearly see that the Acer was a better computer in general. It took twice as much time to get to the point that this one is getting to already (slow and misbehaving, freezing a lot). If you're buying this for the Gateway brand, or if you've never tried a Gateway and are thinking about switching, I suggest researching other models instead of/on top of Gateway. I highly recommend Acer.
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3.8 out of 5 stars (200 customer reviews)
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