149 of 178 people found the following review helpful
Great sound, but falls apart!,
This review is from: Klipsch Image X10 Noise-Isolating Earphone (Electronics)
Here's the review I did in May 2008:
"After trying Shure, Koss, Sony, these are the best
"They are light. They fit my ear (no other in-the-ear model fits my ear). They don't fall out. They do a good job in blocking external sounds. They are compact. For the size, sound quality is excellent. While active sound blocking systems (such as Bose) will do a better job blocking sound, the trade-off in bulk is just not worth it. These are expensive, but they cost less than all the money I spent on other models that fell short of the mark."
Here's what I am saying now:
After a few months of use, the rubber from the cord to the earphone split on both earphones. I wrote Klipsch and they told me to return to dealer. Hoping that this was a one-time event, I went through the hassle of returning. SAME THING HAPPENED AGAIN. This is too costly to keep doing this, so I recommend STAY AWAY. Good sound not worth the falling apart.
I would have expected that Klipsch would have asked me to look at the problem so they could fix it (wouldn't you if you were interested in quality control?). But, no, just asked to return to dealer.
Tracked by 3 customers
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Showing 1-10 of 16 posts in this discussion
Initial post: May 29, 2009 5:53:17 AM PDT
Michael B. Stanley says:
This "review" is not even of the actual product supposedly being reviewed!
In reply to an earlier post on Jun 2, 2009 10:25:16 AM PDT
Christopher Tytler says:
This review has been incorrectly linked to the Klipsch IMAGE S4. This review is for Klipsch IMAGE x10.
Posted on Jun 8, 2009 7:14:00 AM PDT
Myers Russell says:
Now I'm worried.
Posted on Nov 23, 2009 3:39:18 PM PST
[Deleted by the author on Dec 19, 2009 12:04:18 PM PST]
Posted on Mar 22, 2010 1:38:07 PM PDT
Matthew Walsh says:
I had the same problem with the X10's - twice. The first pair saw some heavy use. But the second set was babied, used only indoors at my desk with the greatest care. I hounded some folks at Klipsch to find out if the X10i will have the same issue, they said "this has been addressed". The good news is, even when the tips frayed the electrical connection seemed to continue to work well.
In reply to an earlier post on Jun 15, 2011 2:10:57 AM PDT
Nicholas R. Leavitt says:
I am so irritated, I have gone through 3 pairs of the s4's a pair of the s4i's and now klipsch sent me a pair of the x10i's apologizing to me for the inconvenience asking if I would send them my s4's that had the rubber split on them, now it's starting to happen to these, I baby them as well. Why are there not more people complaining about this issue?
In reply to an earlier post on Nov 26, 2011 8:19:46 PM PST
Guillermo A. Francia says:
the same thing happened after a week. you have to wiggle it around to get the connection.
Posted on Dec 3, 2011 6:17:33 AM PST
Martin Sotirov says:
Same thing here after about 2 months of use and I won't be getting a replacement since they just seem to be using low-grade rubber on those. :( Any recommendations for a similar pair with better build-quality?
In reply to an earlier post on Jan 3, 2012 7:15:09 AM PST
D. Morton says:
Mine just randomly stopped working one day. They lasted about 8-10 months. I opted for some Etymotics instead. Hopefully those will do a little better.
In reply to an earlier post on May 24, 2012 10:02:13 AM PDT
Darren T says: