182 of 191 people found the following review helpful
Great Ride! Bad Customer Service from Razor,
This review is from: Razor Rip-Rider 360 Drifting Ride-On (Sports)
I bought two of these. The 160 lb. weight limit was very appealing, as I have a 14 year old and 7 year old. It is small...leg length is really for a 5-10 year old. The teenagers love 'em, but their knees are up to their chin. It is so much fun! The kids all took turns and loved the "360" spin when they put on the brake.
Unfortunately, the gears inside the front wheel broke on one of them. After a very frustrating attempt to contact Razor, I contacted Fogdog.com, they immediately offered to have it returned for a refund.
They were easy to put together. Came quickly from Fogdog.com. Other then the NON-Customer service from Razor...these were an excellent purchase.
Tracked by 1 customer
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Initial post: Oct 11, 2010 5:10:56 AM PDT
I agree!! One of our pedals fell off after very minimal use. It took FOREVER to contact Razor and they were of NO HELP as they didn't even offer replacement parts at that time. Love the scooter, NO LOVE for Razor Customer Service!!
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