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Customer Review

16 of 20 people found the following review helpful
2.0 out of 5 stars Poor build quality, June 9, 2008
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This review is from: Marantz PMD620 Handheld SD MP3/WAV Recorder (Electronics)
I read a lot of good reviews on the Marantz PMD-620 and decided to buy it for my fieldwork research to record both voice interviews and musical performances.

The main reason I decided to purchase the Marantz PMD-620 was primarily because reviews on the internet claimed it was built well and rugged. I need rugged reliable equipment. Unfortunately, it proved to be neither rugged nor reliable.

My first impression when I picked up the 620 was one of disappointment -- the body's plastic construction felt cheap and thin and the switches and pushbuttons felt weak and not did not provide a positive tactile feel. For the price, the unit should have a metal body. The battery door and the SD card door both feel quite fragile and feel like they could break at any time when changing batteries, especially if the temperature was below zero.
Why do manufacturers develop good products, then cheap-out on the construction and instead of spending $0.25 on a metal hatch or door, they spend $0.05 and make a bad plastic one.

But the read disappointment came when the unit stopped working after only 3 days of use. I had to ship it to the USA because it does not have an international warranty and Marantz China refused to honour the warranty.

The sound quality is good and the unit's menu interface is easy to use. But overall, Marantz really ought to rethink their design and build quality- it shouldn't be THAT hard to build a good player
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Showing 1-4 of 4 posts in this discussion
Initial post: Dec 30, 2008 6:45:44 AM PST
Matt says:
Note sure I agree with you on all counts...the PMD620 does have a metal body, at least on the front and top. And the buttons, especially the Stop/Cancel, Rec/Pause and Rec buttons, are made of rubber and have good tactile response. However, the back and bottom is plastic, and I agree the plastic hinges holding the battery and SD card doors feel a bit flimsy when open, as do the rubber pieces that hold the USB and DC-in doors. If you require a unit that can be dropped from a height without parts breaking, especially while the doors are open, this one may not fit the bill. But under normal operating conditions, it works very well and sounds great.

Posted on Aug 14, 2009 12:50:33 AM PDT
RH says:
You'd probably be better off with the larger and heavier PMD660 or the new PMD661. However, we've been using this in a professional environment, dropped it many times, abused it, and it's working fine. I'm quite happy with it. The only thing that I didn't like was the stand adapter, which was cheap plastic and broke. But compared to the Tascam DR1 the build quality is a bit better, and compared to the cheapo (but decent sounding) Zoom HR2, the PMD620 is build like a brick.

Posted on Jan 7, 2010 2:52:19 PM PST
Sally Hicks says:
Right about the "cheap" plastic doors on the SD card compartment. Purchased 4 for our business and doors are broken on all units. AND they don't record when the door is open. The quality of the recording on this unit is phenomenal - too bad workmanship of case is so poor

Posted on Jan 30, 2011 6:27:52 AM PST
E. Gratis says:
i found this review helpful. I have been looking at getting a recorder like this for a long time, but have had trouble weighing build quality and features on different units. I think maybe the best build quality could be the Roland R05 (released AFTER the Edirol R09-HR, as wierd as that numbering scheme is). It seems to have mostly aluminum with some rubberized parts, but alas it is missing the infra-red remote from the R09-HR, which I wanted to eliminate handling noise... but it does at least have an auto-record feature. It also lost the OLED display... Ahh, what can you do. I think I will get one of those, but not sure yet about which one. It just seems like the build quality isn't a top priority for other manufacturers, besides maybe sony.
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