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Customer Review

14 of 14 people found the following review helpful
5.0 out of 5 stars Worked great... until it broke, October 24, 2011
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This review is from: Fling Analog Game Controller for iPad - Ninja (Accessory)
I enjoyed using the Fling controller on my iPad 2 and noticed a nice difference in my skill level on the games it was compatible with. Your thumbs stay in the game a lot longer because they don't get sore from sliding on the glass (especially when you're pressing hard for an intense game!), and you won't accidentally move your thumbs out of the joystick control area, which is a major disadvantage to touchscreen games in my opinion. It seemed to work really well with most games that had a D-pad or virtual joystick. However, if the controller is mostly pointed in one direction (e.g. always pointed to the right for a side scrolling game), expect it to slide some and you'll have to adjust it every few minutes, which can be a hassle.

The problem is I've only had it for about 2 months, and I didn't actually use it that often, but it broke tonight. The arm with the suction cup attached just snapped off, which I was very surprised by because I don't even put much pressure on the plastic arm when removing it. I hold down one side of the suction cup while I peel the other side like I'm opening a can of soda. I'm a bit disappointed with the quality of materials because it should have lasted for much longer than it did and I didn't see any kind of warranty information on or in the packaging. I checked their website and it says on the description for the Fling, "It's nearly indestructible, and will give you years of precision gaming."

I'll be contacting Ten One Design to see if there's anything they can do, so I'll post an update regarding their customer service.

All in all, I would like to keep using it because it really does improve gaming on the iPad, but I'm not going to spend more money to have another one break in 2 months.

UPDATE 10/28/11
Ok, so it appears I may have received a factory defective unit. I contacted their customer service department and I got an extremely nice, very fast response. I'm pleased to say they have great customer service. Although there was no written warranty anywhere, I was told that the product fell under their defective product warranty and I was promptly shipped a new one via first class mail. I got it today (wow!) and I couldn't be happier with it. I'm back in the game! The replacement looks the same, but it came in different, newer looking packaging. It's possible the one I got here on Amazon was an older model with lower quality materials, or had a factory defect, or maybe I wasn't handling it as carefully as I thought. Either way, it really is a fantastic addition to gaming on the iPad... I'm terrible at Death Rally without it.
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