Customer Review

63 of 74 people found the following review helpful
3.0 out of 5 stars Does not work using Win 8 64-Bit, August 23, 2013
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This review is from: HDE USB Wireless Receiver compatible with Xbox 360 Controllers for PC Gaming and Steam Platforms (Video Game)
Does not work in Windows 8, which seems to be a common complaint. After 2 hours of searching forums and continually deleting and reinstalling drivers, I'm officially done trying.

EDIT: Got it working under Win 8, 64-Bit, but it's still somewhat of a pain. Here are the steps:

1) Install Microsoft's 360 controller software. If you Google "microsoft 360 drivers" it will be the second hit from the top.
2) With receiver plugged in, go to Device Manager > Other Devices.
3) You should see an Unknown Device. Uninstall its drivers.
4) Unplug receiver, then plug it back in.
5) You should see the same Unknown Device reappear under Other Devices.
6) Update Drivers for Other Device.
7) Select "Browse my computer for device software" then "Let me pick from a list of device drivers on my computer"
8) Choose Microsoft as the manufacturer, then look towards the bottom of the list for "Xbox 360 Wireless Receiver for Windows" and install the software.
9) At this point (hopefully) you should be able to sync the devices together.

Note that if you disconnect the receiver you will need to redo the steps above. So yeah, I can confirm that it does work under Windows 8.
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Tracked by 1 customer

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Showing 1-8 of 8 posts in this discussion
Initial post: Nov 15, 2013 11:59:14 AM PST
A. Shelton says:
A video would be so much appreciated.

Posted on Feb 11, 2014 6:28:54 PM PST
Arun S Kumar says:
Perfect instructions. Had the same issue when I upgraded due 8.1

Posted on Feb 18, 2014 2:53:34 PM PST
Chris says:
Thank you so much man... I thought I was a computer genius lol. Your instructions helped immensely.

Posted on Mar 27, 2014 7:50:27 AM PDT
Thank you. Worked for me!

Posted on May 10, 2014 10:18:52 AM PDT
Jon S. says:
My receiver occasionally loses it's driver and goes back to an unknown device. When this happens the 360 controller will flash a green circle and won't pair.

Following these steps gets it going again.

Works great with Final Fantasy XIV.

Posted on Jun 19, 2014 6:59:47 AM PDT
Jason L. says:
Just want to add that this is true for the official Microsoft adapter as well under Windows 8 64-bit. You need to install the controller software before plugging it in or it won't be detected properly.

Posted on Aug 16, 2014 8:18:02 PM PDT
Victor W. says:
Extremely helpful, thanks.

Posted on Sep 10, 2014 5:19:07 PM PDT
mj says:
Just wanted to verify that with Windows 8.1 64-bit you no longer need to download the driver software as the proper device drivers are now located in the local driver base. Inexplicably they still don't install automatically, but they are relatively easy to find.

What you need to do to install it is go into [Control Panel] -> [Device Manager] and you will see an "Unknown Device" entry. Use the mouse to right-click on this and when the context menu pops up choose "Update Driver Software" -> "Browse My Computer For Driver Software" -> "Let Me Pick From a List of Device Drivers On My Computer" -> scroll all the way down and choose "Xbox 360 Peripherals" -> double-click "Xbox 360 Wireless Receiver" to install.

The receiver software should now be correctly installed in Win 8.1. Provided there is not a problem with the hardware, it will work exactly like the "official" Microsoft branded version.

To link it with your Xbox 360 controllers simply touch-click the receiver button located on top of the unit and you will see the green light begin to blink as it searches for controllers to connect to -> then turn on your xbox 360 controller, find the small "receiver link" button located on the top/front of the controller near the left bumper and press it...when you do this you will see the center 360 button light rotate/blink and then it will link up. You can use this wi-fi link to hook up to 4 controllers to your PC. Overall this unit works just as well as the official Microsoft version, but getting it to install the required driver software is a bit of a pain in the butt. If you follow my instructions you shouldn't have too much trouble, however. Enjoy!
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