Customer Review

39 of 43 people found the following review helpful
3.0 out of 5 stars Excellent modems but terrible firewall/router software, May 12, 2012
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I had a Netgear WNR2000v3 and a Metrocast provided cable modem. Everything was good but it was limited to DOCSIS 2.0. I found numerous positive reviews about the Motorola Surfboard modems. Having had a Bitsurfer from Motorola in the past for ISDN connectivity I had good experience with Motorola. This SBG6580 is an excellent modem but the firewall/router interface software is something straight out of the early 2000's. It is just plain terrible compared to the Netgear. I highly recommend you pass on this modem/router/firewall combo and get the Motorola SB6121 modem and a separate firewall/router/wireless unit.
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Showing 1-2 of 2 posts in this discussion
Initial post: Mar 24, 2013 6:39:26 AM PDT
R. Schueler says:
FYI: A reviewer of this product in retail package stated that there is an important firmware update. If you update the firmware please let me know if it was easy and if it fixed the interface.

In reply to an earlier post on Apr 20, 2014 10:59:54 AM PDT
jbates says:
The firmware did not change the interface for my modem. It still looks vintage 2002 and is just as ineffective.
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