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Customer Review

381 of 417 people found the following review helpful
4.0 out of 5 stars Buy, but don't expect too much, and be a geek or know one., November 21, 2013
This review is from: Foscam FI9821W V2 Megapixel HD 1280 x 720p H.264 Wireless/Wired Pan/Tilt IP Camera with IR-Cut Filter - 26ft Night Vision and 2.8mm Lens (70° Viewing Angle) - Black (Electronics)
I have looked at around a dozen different offerings at this price point and capability level, each one has issues, including the ones from name brands and this one as well - but for this one, no show stoppers really.

As a Network Engineer, and one who also implemented and manages an Avigilon surveillance system with 200 cameras, I can tell you that this is a pretty decent item for this price must upgrade the firmware for it to work as it should.

The reality is folks, that if you are looking for something at this price point ~$150, the picture quality is not going to be like your HD TV, it just isn't...period. For example, I just installed ONE $4500.00 2MP PTZ at work, now it is in a dome with a heater, but the camera itself is ~$2500 to $3000. And even that won't have a picture like your HD TV - Not gonna happen people.

Setup recommendations:

1. UPGRADE FIRMWARE!!!!, Follow instructions very carefully (upgrade system firmware, then upgrade transitional app firmware, then upgrade to final app firmware - this will make sense when you read instructions).

2. Manually turn IR on and off, it seems a bit flaky and in certain lighting conditions, will switch back and forth often, so I do it manually on or off, vs. Auto.

Don't expect that this $150 camera is going to be "Awesome", it just isn't, but it does the job i want, I watch my kid at home.

I haven't yet tried the audio, so...nothing to say there.

So, bottom line folks is that I am right now looking at my 7 month old son at home, while I'm at work, without any additional third party service etc., Simply follow instructions, give the camera a static IP, port forward on router to that static IP. To test, you will have to be outside your home network, so go to your neighbors or work, and then enter the DDNS address provided to you on the settings section under Network, should be something like [...]

Ok so folks, if you are not technically inclined I would make sure that you have someone in your family that is or do not get this camera. Otherwise, yes, works pretty good. Out of the box I had it running and tested in 30 minutes, then next day after seeing freezing issues, I upgraded firmware, no issues since.

Hope that helps someone.
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Showing 1-9 of 9 posts in this discussion
Initial post: Jan 26, 2014 10:16:21 PM PST
Dan says:
I want to use this as a baby monitor in conjunction with a Synology NAS. I'm not too concerned I won't be able to get it working, but some of the comments about stability worried me. In your review, you said recent firmwares seemed to fix the issue. Has that experience continued since your update?

Also noticed your example URL is; is that just for DNS purposes and the video is routed directly to me, or is the feed actually routed through foscam? (Privacy issues, of course.)



Posted on Mar 12, 2014 5:39:51 AM PDT
phoneguy says:
New firmware just released Mar 11, fixed a number of things including hidden SSID's.

Also, you don't need to be physically at another site to test DDNS, just using the DDNS address is a good enough test. If you can use that DDNS and get it to work, that's good enough.

Posted on Mar 14, 2014 1:36:53 PM PDT
Foscam FI9821W V2

Just got the camera fully installed. For the price, you can't go wrong. However, don't expect miracles... I had tech support from Jake at Foscam and found that he knew how to set up properly and to get this thing up and running to be able to view anywhere. Terry

Posted on May 16, 2014 8:52:14 PM PDT
Anonymoose says:
Or, for testing, just switch the wifi off on your phone....

Posted on May 28, 2014 4:15:49 PM PDT
r81984 says:
Do you know if this camera will work with Avigilon ACC 5.0?

Posted on Jun 10, 2014 10:45:24 AM PDT
D. Francey says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jun 22, 2014 11:03:58 PM PDT
Last edited by the author on Jun 22, 2014 11:05:02 PM PDT
Fresno says:

Read the review again.

He never said "alone"...

Posted on Aug 12, 2014 3:48:47 PM PDT
Gina says:

Great job, G!

In reply to an earlier post on Aug 12, 2014 8:49:59 PM PDT
Gina says:
I didnt see that he left the baby alone. What I read was that he could watch the baby remotely.
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