Customer Review

116 of 129 people found the following review helpful
1.0 out of 5 stars ruined a good design, July 19, 2012
This review is from: Samsonite Luggage Hyperspace Spinner 21.5 Expandable Suitcase (Apparel)
I used an old silhouette spinner for a couple of years, and it may have been the perfect carry-on luggage. Unfortunately, I couldn't find anyone today who carries it, so I got the new version at Macy's. But this new version has a serious design flaw. It is not balanced correctly. The front wheels are too short (just look at the picture), so the bag wants to fall over both when it's standing, and when you are rolling it on all four wheels. This problem is made much worse when you put a computer bag on top of it. In that case, you can't leave it standing, but must find a wall to balance it against. Even then, the wheels will sometimes roll out from under it, causing your bags to scrape the wall as they fall (left a gouge on my white closet door). The previous version, which was balanced correctly, could be sent flying on its own down the hallway with a 30 pound computer bag, and never risk tipping. You could even use it as a rolling crutch, unlike the current one which will tip and fall.

Real shame. Brand new bag, and now I'm shopping for a brand new brand.

UPDATE: I've used it now for dozens of trips since my last review (I travel extensively). I've now gotten used to hearing the particular sound of the thud that the bag makes before I turn and see it lying face down on the floor next to me. A few times when I've been running to reach a gate, it has spun and fallen over under my feet, nearly causing an embarrassing spill. I've examined the front (short) wheels carefully to see if there is a way to raise them so that the bag will be properly balanced, but I cannot figure anything out. I never had any of these problems with the prior Silhouette model. I carry an electronic component that barely fits inside the bag, so I'm hesitant to buy another 21.5" model online in case it doesn't fit. Still, if anyone has any suggestions for a replacement bag, I'd be grateful.

UPDATE: I discovered that this bag will stand up on its own (with a computer bag on top) if you push it away from you so that the wheels all point forward, but it is still tenuous. If the wheels are pointed backward, it simply falls over. However, I purchased the Victorinox Avolve bag, and it has none of the balance issues of this one while still having the interior dimensions that I need. I highly recommend you look at the Avolve before buying this Samsonite bag.
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Comments

Tracked by 2 customers

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Showing 1-5 of 5 posts in this discussion
Initial post: Dec 29, 2012 10:38:11 PM PST
I have to say, I have the same bag and load it to airline weight limits and have no problem at all with balance.. maybe you got a bum bag? I have the 30" and the boarding bag as well with no issues.

Posted on Mar 18, 2013 3:24:20 PM PDT
David Miller says:
Because your old one was a Silhouette, did you by any chance look at the new Silhouette Sphere? Samsonite Luggage Silhouette Sphere Expandable 21 Inch Spinner

Posted on May 14, 2013 4:32:21 AM PDT
Last edited by the author on May 24, 2013 5:19:32 AM PDT
Terri says:
Have you considered redistributing the weight inside your bag? That may help. The rear wheels are purposely larger than the front for when the bag's being pulled. There are no balance issues because of the smaller wheels being in front. The bag is well designed, you need to distribute the interior weight differently, ie heavier items more to the rear of the bag. I have this bag and using packing cubes, the heavier cubes go to the lower rear. The lower the center of gravity, the less prone to tipping forward. Hope this helps, you're welcome.

In reply to an earlier post on Aug 11, 2013 12:28:15 AM PDT
Marion says:
It looks tapered and kind of triangle-y with a wide base, so the last thing I would expect would be for the bag to tip. VERY glad he mentoned it since I don't want to have to think about it.

In reply to an earlier post on Aug 11, 2013 9:55:31 AM PDT
Last edited by the author on Aug 11, 2013 9:59:11 AM PDT
Terri says:
You're right, Marion, I noticed that too. It doesn't lend itself well to carrying anything on top without upsetting the center of gravity. All I carry up there is a Camelbak water bottle in its sleeve; snapped around one of the handle tubes. Fits nicely there behind the carry handle. I like the bag, it's stable (assuming it's packed correctly), rolls smoothly and quietly. Yes, you CAN sneak up on a cat!
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