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Customer Review

11 of 13 people found the following review helpful
4.0 out of 5 stars Abundant, inexpensive storage; utility software not well thought-out..., June 25, 2012
This review is from: (Old Model) Seagate Backup Plus 2TB Desktop External Hard Drive USB 3.0 (STCA2000100) (Personal Computers)
Vine Customer Review of Free Product (What's this?)
The backup solution for my first home PC was a 250 MB Zip drive that cost about the same as this 2 TB hard drive (and had a real good chance of failing without warning at any time, and taking that data with it).

Advances in storage and pricing have been a friend to the digital consumer as our computers fill up with digital music, photo and video records of our lives becoming the new normal (as increasing resolution further fills up available storage space).

At this price, it's really hard to go wrong with a 2 TB external hard drive. The basic functions of this drive --reading, writing and moving data to/from an attached computer-- are without issue. It has a decent 2-year warranty.

These little things keep it from five stars:
-The included backup software ("Seagate Dashboard") is for Windows only (the drive itself is perfectly compatible with Apple products). However, don't shed a tear for Mac users: as the next point shows, the Dashboard isn't doing Windows users any favors either.
--If you are a Windows user and use the Seagate Dashboard to set up your backups, prepare yourself for a destination file structure that can be described charitably as "non-intuitive". I set up a backup job for "Documents" only. The destination files were buried 11 directories deep from the root lettered drive. Your guess is as good as mine why Seagate thought this was a good idea, but they are hard to find.
-No disk activity light. The power on light is a steady burning LED, and there is no visual indicator of disk activity (there is a four-bar capacity LED that lights as the drive accumulates data; on a 2 TB drive, you're not going to see these change very often!).
-Large wall wart power adapter constrains where you can place this.
-Like most storage devices these days, Seagate offers limited free and premium cloud storage storage services. Even though the interface offered this option, no information was immediately available on pricing or other use options. If you're going to put a big cloud symbol on your user interface, then provide users quick insight into what they get at no cost and what they get if they choose to pay.
-No separate stand, and easy to knock over you stand it vertically.

None of these are reasons to steer clear of this product, but you'll have to learn to live with them (or consider alternatives in the case of the backup utility).
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