Customer Review

508 of 523 people found the following review helpful
5.0 out of 5 stars Excellent Machine. Love it!, March 8, 2014
This review is from: Sony BDPS3200 Blu-ray Disc Player with Wi-Fi (Electronics)
I'm giving it 3 stars because the DVD and Netflix and YOUTube all work great, but I specifically selected this unit over cheaper ones because the box advertised it could play Amazon Movies, but when I try to use the functionality, I get a message that says "This service is coming soon, please try back later." I see other reviewers have cited this problem, I wish I had read them first. My bad. Anyway, it seems to be a good unit so far, other than for that.

UPDATE 1: Per the message I got below, I have increased my rating to 4 stars, and will make it a full 5 stars as soon as Amazon Movies are available, which should be by end of March 2014. Stay tuned!

UPDATE 2 (Mar-30-2014): A software update was made available and now I am able to get Amazon movies, as promised, so I am upping my rating to 5 stars. It is an excellent machine.
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Comments

Tracked by 8 customers

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Showing 1-10 of 22 posts in this discussion
Initial post: Mar 13, 2014 10:31:49 PM PDT
Hi Rick. Thanks for the review. The Amazon Instant Video service should be available by the end of March 2014.
Philip

In reply to an earlier post on Mar 14, 2014 5:50:47 PM PDT
Rick says:
Thanks Philip. That is reasonable. I have updated my review to 4 stars and will change it to 5 as soon as Amazon movies are available. It is an excellent machine so far. Thanks again. -Rick

In reply to an earlier post on Mar 30, 2014 12:11:33 PM PDT
Dan Weaver says:
Has this become available yet? I am getting the same message on a new Bravia television I just purchased.

In reply to an earlier post on Mar 30, 2014 3:20:14 PM PDT
Rick says:
Hi Dan. Yes, a new software update became available for my player, and after the update I was able to access Amazon movies. All good now. I am upping my review to 5 stars now. -Rick

Posted on Jun 21, 2014 6:50:00 PM PDT
Tanya says:
Does it have HBO Go?

In reply to an earlier post on Jun 23, 2014 2:17:36 PM PDT
Hi Tanya! For mroe info. please visit: https://us.en.kb.sony.com/app/answers/detail/a_id/36575/p/47329,47564,91677/c/65,66/kw/hbo%20go

-Amanda

Posted on Aug 15, 2014 9:50:58 AM PDT
Rick
Your input is very helpful. As a total novice on this stuff, I am hesitant in buying. Are you still satisfied with this Sony Blu Ray? Amazon Instant Video is important to me so is it working good and reliable? Is it easy to use? My current Sony Blue Ray is 5 years old and not WiFi so time for an update but want the right Blu Ray. Thanks Steve

In reply to an earlier post on Sep 12, 2014 8:53:57 PM PDT
Sony shipped this in a box advertising Amazon Instant Video support, and it wasn't available? I was ready to buy this machine, but Sony quality control must really be in the pits! This sounds like the Windows "just ship it and let the customers debug it" philosophy. If I buy this and it doesn't work OUT OF THE BOX, it is going right back!

In reply to an earlier post on Sep 13, 2014 5:17:01 AM PDT
Rick says:
Hi. The machine does now support Amazon Instant Video. It works great.

In reply to an earlier post on Sep 26, 2014 7:52:15 AM PDT
Don says:
Does Amazon Instant Video mean also Amazon Prime or is it another expense?
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