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Customer Review

50 of 51 people found the following review helpful
1.0 out of 5 stars Warantees and Expectations, October 24, 2012
Verified Purchase(What's this?)
This review is from: Samsung BP96-01472A Replacement Lamp w/Housing 6,000 Hour Life & 1 Year Warranty (Camera)
When one pays extra for a bulb with a life expectancy of 6000 hours and a 1 year warranty, it is reasonable to expect that bulb to last more than 3 weeks. The bulb is being replaced, but it has cost me return shipping charges, a tv repair service call to make sure it was the bulb and not the TV that was the problem, and more than a week of inconvenience. The warrantee has no value, if the product is a poor quality brand X (unidentified) knock off. I will update this review if the replacement bulb has the same life span issues as the original purchase.
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Showing 1-4 of 4 posts in this discussion
Initial post: Aug 4, 2013 9:30:25 AM PDT
I see on samsung website, that if the bulb needs frequent replacing, that it might be a ballast that has died. They recommend replacing both the ballast and the bulb at the same time

In reply to an earlier post on May 9, 2014 12:18:35 PM PDT
Where is the ballast located.

Posted on Jun 9, 2015 8:42:06 AM PDT
Phillip says:
Having the exact issue on a different unit. Still trying to get a refund.

Posted on Jul 23, 2015 8:15:49 AM PDT
Gnelson1738 says:
Returned mine, made TV dark. Must be old stock. I put back old lamp and live with the white spots.
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