Customer Review

59 of 73 people found the following review helpful
4.0 out of 5 stars Part 1 looks great! Can now exchange 2 & 3!, January 1, 2003
This review is from: Back to the Future: The Complete Trilogy (DVD)
The picture quality of these dvds is really pristine, and the extras are quite nice, though I would have liked to see more interviews with supporting cast members.
As many people have noted, parts 2 and 3 seem to have been matted too high on the open matte original print, so stuff tends to get cut off the bottom of the screen, like Marty's jacket and hoverboard in part 2. Plus there's too much headroom on many of the shots as a result. I just called the Universal DVD return hotline and they are offering a free replacement of those 2 wrongly matted dvds. You need to send in the 2 dvds (without the packaging they came in) to:
Back to the Future DVD Returns
PO Box 224468
Dallas, TX 75260
You need to include your name and full mailing address, along with your daytime phone number and reason for exchange.
I also noticed that on Part 1 when I try to watch the commentary with Michael J. Fox that it cuts out and takes me back to the menu screen around chapter 8 or so. Not a big deal but I do think it's a glitch that occurs in some dvd players.
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Showing 1-3 of 3 posts in this discussion
Initial post: Sep 3, 2010 9:24:54 PM PDT
Are talking about the DVD right?

In reply to an earlier post on Oct 26, 2010 4:08:55 AM PDT
Ananias says:
No, he's a time traveler!

In reply to an earlier post on Jan 8, 2011 11:39:24 AM PST
Lisa Siegel says:
Yes, I am pretty sure this review is referring to the DVD since the review is from 2003. Hope this helps! :)
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