18 of 19 people found the following review helpful
Very Poor Quality and Seller Unwilling to Work on Repairs or Returns,
Verified Purchase(What's this?)
This review is from: Michael Kors Women's White Ceramic Link Bracelet Quartz Chronograph Crystal MK5188 (Watch)
Bought this watch in February from company called Plain Paper Box through Amazon and less than 6 mos later this watch has water damage and crystals are rusted and company is unwilling to help in repairs or replacement. Very dissappointed as I had never had any issues with any purchase through Amazon. It is a great watch but not sure why this happened to it and its not cheap, so a better resolution was expected from the company that I bought it from.
Please don't buy from this Seller...here is the response I got back from them "You recently contacted us regarding a watch you ordered from us back in February. Water damage will only occur when the crown isn't fully pushed down. Our warranty doesn't cover defects caused by the user. Sorry, but we can't take the watch back. Thanks, PlainPaperBox "---the watch is supposed to be Water Proof too!.
Tracked by 1 customer
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Initial post: Feb 12, 2013 2:42:55 PM PST
go into a michael kors store. you have warrenty with them. they will give you a form to fill out and send your watch to get fixed
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