8 of 10 people found the following review helpful
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This review is from: Anne Klein Women's AK/1019WTWT Diamond-Accented Watch with Ceramic Bracelet (Watch)
I bought this watch for my wife for Christmas 2012. It's two months later and the crystal face has fallen off of it. Anne Klein's warranty does not cover this and it will cost me $38 to send this to the repair center that they directed me to, which is hardly the "quick and inexpensive" repair that their limited warranty specifically mentions. $38 is almost half of what I paid for the watch. I suggest you look at another timepiece.
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Initial post: Jan 25, 2013 7:57:27 AM PST
Customer Service says:
Thank you for your Anne Klein watch purchase and for your feedback. I apologize that you have had trouble with your watch. Please contact us via our toll free number (866) 631-0342 during our regular business hours of Mon-Thurs 8:30 am to 5:00 pm EST and Fri 8:30-3:30 EST or e-mail us directly at email@example.com and we will repair or replace your watch free of charge as a one-time courtesy. Please make sure to reference the style number when calling- AK/1019WTWT. Thank you!
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