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Customer Review

8 of 11 people found the following review helpful
4.0 out of 5 stars Beware of the various versions, January 8, 2014
This review is from: Samsung ATIV Book 9 Plus NP940X3G-K04US 13.3-Inch Touchscreen Laptop (1.8 GHz Intel Core i7-4500U Processor, 8GB DDR3, 256GB SSD, Windows 8) Ash Black (Personal Computers)
I have the K05US version - it has the identical specs to the K04US (except...see below)...and I love the machine. Great build, fast, light and really a nice piece of equipment. I use my computers quite hard in my business and intend on using them for several years.

There are various versions of this laptop released by SAMSUNG. I have the K05US- this version is only available for sale in the Microsoft store. MS has removed some of the innovative Samsung software (including SideSync) - and if you want it, you will have to buy it. The K04US version, comes fully equipped. I think it is pretty poor customer service that Samsung will not provide the SideSync software to the K05US version - it is the same cost as the K04US unit. I am thinking about returning it - but then have to deal with the joy of setting up another machine (tedious process). SideSync is the software that allows you to Sync/control/do cool stuff a Samsung Galaxy phone to a Samsung ATIV Book 9.

The screen is outstanding - far better than the Retina. It could use a little help with color tuning, but overall pretty stellar. (Retina is a bit better out of box for color spectrum that I've seen). Some pixelation can be seen in applications, but that is highly software dependent. Unit runs warmer than my I5 ultrabook, but it not a concern. Typing is a pleasure and the touchpad is quite nice too.

So if you looking for the 'fully equipped' Samsung ecosystem experience, be careful which laptop you purchase.

Update : Deducting 2-stars Samsung & Microsoft inability to articulate the various differences in the laptops. I will also mention that the MS prices and those that are offered to 'the wild' vary quite a bit. Since I was able to get the K05US at a lower price than the K04, I am adding 1 star back. I would still buy this laptop although I am not happy with Samsung's/MS customer service and seemingly bait & switch tactics.
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Showing 1-3 of 3 posts in this discussion
Initial post: Jan 22, 2014 5:09:35 PM PST
J. Chan says:
I completely understand what you are saying.

However, if you look at the product page for the Ativ Book 9 Plus, you'll see an area titled "The Microsoft difference" that explicitly states "No Junkware or 3rd party trialware." While it is arguable whether or not the SideSync is junkware or trialware (given its gimmicky nature), the idea is that Microsoft strips away any manufacturer software for a pure Windows experience so to speak.

Cheers.

In reply to an earlier post on Jan 23, 2014 4:50:45 PM PST
VTSoundMan says:
I understand your point - however, there are 4 pieces of Samsung specific software that were installed shortly after 'updating' the laptop. I would describe these as bloatware from Samsung...Just seems a little interesting that the software available only via purchase is the removed/not available for install, but this other software of questionable utility is allowed to be installed.

Good discourse!

Posted on Feb 3, 2014 7:07:05 AM PST
nimo999 says:
Hi Mike S. will you be able to confirm if the 'Recovery' software is installed in the K05US version that you purchased from the Microsoft store. Thanks.
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