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Customer Review

4 of 5 people found the following review helpful
1.0 out of 5 stars Disappointed in customer service, April 4, 2012
Verified Purchase(What's this?)
This review is from: Ask About My Zombie Shirt T-Shirt #1337 (Apparel)
I ordered this for my son for Christmas. While the shirt was a novel idea, and much fun, it was too small. I contacted BWild and then sent it back for a larger size in January. Several months later I realized I had not heard back from them. Upon writing, I was told that they never received my return. That was the end of it. Now I am out the cost of the shirt, the shipping, and I have nothing to show for it. VERY disappointed. (So is my son.)
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Showing 1-1 of 1 posts in this discussion
Initial post: Jan 19, 2013 12:18:11 PM PST
It was mailed, you forgot about it, and they are bad? Did you use a tracking confirmation number on your shipment? Insurance? After mailing, you should check the confirmation number yourself until it has been marked as received, and then call them and ask them regarding the situation a day or two later. If they give you the run-around, you can simply state that they accepted a package from you on a specific day until they are sure that the error must be on their part as there is no plausible explanation otherwise. There is obviously no longer any clue remaining as to what could have happened to your lost shirt, and you should probably get rid of your complaint, because anything could have happened to it.
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Location: Morganton, NC USA

Top Reviewer Ranking: 968,391