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Customer Review

31 of 34 people found the following review helpful
1.0 out of 5 stars Avoid "DEALS ON WHEELS"!, July 15, 2012
By 
= Fun:1.0 out of 5 stars 
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This review is from: Xbox 360 Wired Controller (Video Game)
I suggest anyone ordering a controller to avoid "Deals on Wheels". They ship a supposedly new controller that is unboxed and in a plastic bag. They say its "new" yet my controller was obviously used and refurbished. I can tell that is was used because the linings of the controller had dirt buildup, which accumulates only from usage. I suspect that the D-pad was a 3rd-party part. It did not even match up with the size of my other Microsoft controllers' D-pad and was extremely loose to the touch. Right away the A and B button did not work. The only plus side to this controller was that it is Amazon backed, so I could easily return this piece of junk.
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Showing 1-4 of 4 posts in this discussion
Initial post: Jul 24, 2012 11:36:59 AM PDT
Many users are reporting similar stories. The baffling thing is many of them still vote 4/5 or 5/5 even though the product is not as described. Do not rate highly if your product does not match product description please. I saw this comment after I started reading reviews for Deals on Wheels after the 5th business day without a shipped product; glad I did, let me know to cancel the transaction before I had to deal with sending back a refurbished, repackaged, used, broken, or third-party controller when a brand new first-party controller is advertised.

Don't fall for people incorrectly rating this seller.

Posted on Apr 9, 2013 7:43:41 AM PDT
I understand that you had a bad experience with the seller, but this is the section for reviews of the product, not the sellers, and your review has nothing to do with whether or not a Microsoft brand Xbox 360 controller is a good product. I am most certainty not defending these people, because it sounds like they ripped you off, but this isn't where you tell people about your experiences with a seller (sellers have their own pages).

In reply to an earlier post on Oct 26, 2013 11:42:48 AM PDT
David S. says:
I disagree, James. Consumers often leave feedback of sellers as well so others do not fall in the same trap. I personally am glad V.A. wrote this review, otherwise I may have bought from dealsonwheels and gotten a used item I did not want. As an ebay seller I know for a fact that kind of deceitful advertising would not go unnoticed and it should also not go unnoticed here on amazon.

In reply to an earlier post on Mar 25, 2014 8:00:54 PM PDT
You misunderstand. If you purchased a controller that fell apart or broke down too quickly, you could criticize the product under product reviews. But if someone sent a used product instead of new, you criticize the seller. When someone is looking to buy a controller they will look at product reviews. If the product has bad reviews, they may not buy it regardless of the seller. wheelsondeals screwed up, not microsoft.
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