11 of 11 people found the following review helpful
Great reference book for usability testing,
This review is from: Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (Paperback)
This book is a very thorough reference book for usability testing. It's a bit lengthy and covers lots of topics but very well structured so you can always jump to a specific subject if you have questions about it.
It covers most of what you need to know to start testing (from designing the test until analyzing it) and advanced methods as well (like playing the devil's advocate during a session).
The book is mostly focused on the methodology, though there are many practical tips and good ideas on how to improve in testing.
I love it as a reference book, I always find myself re-reading the book before and after conducting tests. I'd recommend it to professionals who are new to usability testing and also for practitioners who would like to deepen their knowledge.