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Customer Review

20 of 21 people found the following review helpful
5.0 out of 5 stars Substance is okay, but DO NOT BUY ON KINDLE (UPDATED), February 27, 2013
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This review is from: Baseball Prospectus 2013 (Kindle Edition)
I've been an avid reader of the annual since 2001 and have been subscribing to their site for almost as long. I love the substance and material covered and, while I too miss the research articles, don't think the material included has been "dumbed down" or limited relative to past annuals.

My problem is with the kindle version of the book. This is the first year I moved away from the bound version and the product I received is borderline unreadable. The player charts are broken up in such a way so to make them nearly useless and I was finding so many errors (Aroldis Chapman pitched 712 innings in 2012? Not even Dusty Baker is that sadistic) that I just stopped looking at the charts all together. Sometimes, moving backward and forward changes the formatting of the charts altogether.

I'm disappointed not with the content, but with the product. I sincerely hope they decide to release a .pdf version of the book or something similar. I will not buy this on the kindle in the future until these issues are resolved.

***UPDATE March 3, 2013: I contacted Baseball Prospectus regarding my issues with the Kindle version. I had a prompt response from Baseball Prospectus customer service who referred my issue to the publisher. Within 48 hours the publisher had contacted me and provided a solution that completely satisfied me. The customer service from both BP and the publisher were top notch. Given my complaint was with the product, not the content, I have amended my rating.
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Showing 1-6 of 6 posts in this discussion
Initial post: Mar 4, 2013 7:02:51 AM PST
G. Burke says:
And the solution was . . .?

In reply to an earlier post on Mar 4, 2013 7:17:40 AM PST
Ryan Beck says:
The publisher offerred to send me a .pdf of the book or a bound copy. I requested the .pdf so I could read it on a tablet. I was very pleased with the outcome.

In reply to an earlier post on Mar 5, 2013 11:48:55 AM PST
G. Burke says:
Thanks.

In reply to an earlier post on Mar 6, 2013 1:45:09 PM PST
I would love to do the same, as I have been profoundly disappointed with the Kindle version of the book. May I ask... who is the publisher, and how did you contact them? Many thanks.

In reply to an earlier post on Mar 6, 2013 2:32:54 PM PST
Ryan Beck says:
I went through Baseball Prospectus. That is what I would suggest doing. Contact customer service through their website.

In reply to an earlier post on Mar 6, 2013 2:41:57 PM PST
Many thanks -- will do. Grateful for your response.
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