1 of 1 people found the following review helpful
If you want to understand better your community,
This review is from: The Art of Community: Building the New Age of Participation (Paperback)
It doesn't matter if your community is big or small. It doesn't matter if you're a community manager or just participant. This book gives lots of insights and valuable tips to better understand your community. Author covers different aspects of community, more technical: planning, governance, processes, etc. and more "people-oriented": communication, resolving conflicts and much more. All these topics mixed with good sense of humor and true stories make this book really entertaining.
Some topics may be less interesting, but I recommend not to skip them.
"The Art of Community" is a must-read book if you really care about your community.