Customer Review

18 of 19 people found the following review helpful
1.0 out of 5 stars Bad design.... Very very bad., May 24, 2012
This review is from: Tumi Luggage Alpha Wheeled Expandable Extended Trip Bag (Apparel)
I am a frequent traveler and have liked Tumi in the past. Even this bag is actually well made but it has a huge design flaw.
The expansion catch is a large button on the inside of the bag, when you push the button the bag expands. So when you pack the bag and zip it shut the slight pressure of your clothes on this button pops the bag open. It's crazy that some luggage engineer designed this and their testers let it go into production. I sent it back but Tumi said it worked fine and wouldn't even exchange it. So I used heavy duty duct tape to tape the button in place and secure the latch..... Not what you would expect to need for an expensive high end bag.

I had an older model of this bag that used a simple and secure zipper method to control the expansion feature. That worked great, they should have kept the simpler more proven design.

So if you buy this bag just get some duct tape to hold it closed. And don't expect any help from Tumi.
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Showing 1-3 of 3 posts in this discussion
Initial post: Jan 18, 2014 7:17:51 AM PST
Last edited by the author on Jan 18, 2014 7:22:05 AM PST
Diztronic says:
Ive noticed it on my tumi arrive as well except in reverse. When I have the bag expanded usually by the end of the trip one side will of latched down due to pressure from bags on top. Ive yet to have it happen the way your describing though. I wonder if there is a way to get the button to stayed pushed in to prevent this. I could probably just break it :) But the bag was $1295 so I agree its a bit ridiculous. It doesn't really bother me though, I still love the bag despite that flaw.

In reply to an earlier post on Jan 18, 2014 7:37:24 AM PST
[Deleted by the author on Jan 18, 2014 7:38:18 AM PST]

In reply to an earlier post on Jan 18, 2014 7:41:32 AM PST
Sean326 says:
If you always use this bag in the larger configuration then this is the bag for you. But if you are someone who likes the flexibility to decide for yourself how big or small the bag should be then your right this bag is flawed.
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