Customer Review

25 of 26 people found the following review helpful
5.0 out of 5 stars Nice camera for the price, July 28, 2010
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I've ordered two of these cameras. During testing, I did find the color was quite far off for a few items (one wood table looked pink), but in general it was close enough to not be distracting. Sharpness is fine IMHO. I didn't use the provided software so no comment on it -- setup was straight forward using manaual methods though. The wifi worked fine through 2 walls. I've read the older revision of this camera had ethernet, power, and reset directly on the camera, although nobody had problems with water intrusion they were concerned about how many holes there were to seal. Mine has the power, ethernet, and reset on the end of some cables, that join into one larger cable at the back of the camera, so no worries over complex seals failing on this one. I think it's a great camera for the price, I mean, it costs less than the enclosure alone for some other outdoor camera conversions, and way less than any other outdoor camera I could find.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: Sep 15, 2010 6:09:00 PM PDT
I see that recently purchased an outdoor ip cam.
I am having a great deal of difficulty in setting up mine. The ip camera finder software does not recognize the camera when plugged directly into the wireless router. The user guide that came with mine is useless. The seller in China and I are having a language problem. Whatever you can do to assist would be of great help, particularly a better user guide? Thanks

In reply to an earlier post on Oct 19, 2011 12:46:08 PM PDT
Last edited by the author on Oct 19, 2011 12:58:13 PM PDT
V. Berchtold says:
sorry for the typing but, am unable to edit the spelling. thanks.
cuz, they are a freakin scam! i told them i had a mac and wanted to monitor vis wifi and record. he said it eould record snd that i would be able to burn a cd sny any psrt of the video...including night vision and motion dection.

once i got it they claim it won't do those things on s mac! WHAT???? they told me to download vit d butt when they tried to help me with that said i will have my seinor tech call you to help u but, even after my calling them and emailing them again, i have not heard a word from them.

Posted on Oct 19, 2011 1:21:13 PM PDT
While these cameras are great, the customer service is dreadful. The cryptic user guides are poorly translated to English and as usual are written by engineers for engineers. Email correspondence, while kind and caring, makes the arduous job of connecting impossible!
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