126 of 143 people found the following review helpful
A practical Book,
By A Customer
This review is from: The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships (Paperback)
This book was easy to read, easy to understand and very easy to apply immediately to life circumstances. I particularly found useful the chart of behaviors and the aspects of appearance very well written, vivid and clear. This book was full of accurate user friendly information that anyone would be able to apply in their lives whatever their circumstance or job.