Amazon.com: R. Beauchamp's review of Microsoft Streets and Trips 2008 with GPS ...
Customer Review
 
60 of 65 people found the following review helpful:
1.0 out of 5 stars New 'Activation' requirement prevents use on some machines, October 22, 2007
The program installed fine, but in order to use it, you have to 'activate' it online (as you do with, for example, Microsoft Office and Windows). This is the first time activation has been required for Streets & Trips.

The activation process refused to function on my laptop. And despite the program's assurance that "you can use it for up to 60 days without activation," the program in fact would not run at all without activation.

I placed two calls to Microsoft Support about the issue. The first technician worked with me to reboot, uninstall, reinstall, etc., with no luck. The second technician acknowledged that there is a known issue with activation on some PC's. He suggested I could either wait for a patch (but he could not predict when one would be forthcoming), or I could get a refund.

It's a shame, because I've liked previous versions of S&T and was really looking forward to trying out the GPS features. I haven't decided whether to request a refund yet. If I keep the program and a patch is released, I will update this review accordingly.
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3.3 out of 5 stars (49 customer reviews)
5 star:
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4 star:
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3 star:
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Location: Atlanta, GA USA

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Showing 1-4 of 4 posts in this discussion
Initial post: Nov 2, 2007 12:22 AM PDT
 Umesh T says:
[Customers don't think this post adds to the discussion. Show all unhelpful posts.]
In reply to an earlier post on Nov 27, 2007 4:33 PM PST
 Lori Penn says:
Read it again.
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In reply to an earlier post on Dec 13, 2007 6:37 PM PST
 Patrick says:
[Customers don't think this post adds to the discussion. Show all unhelpful posts.]
Posted on April 17, 2008 8:32 PM PDT
 L. J. Foster says:
On April 5, 2008 my program locked up and then never worked again. I have uninstalled and reinstalled several time. Program acts like it is running, then does not continue. Runs on my Fujitsu Life Book, but not my Dell Precision. HAve been using MS&T since first published and loved it. But, this is a bust.
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