Customer Review

113 of 126 people found the following review helpful
2.0 out of 5 stars Great set... until both the suitcases break!, January 9, 2012
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This review is from: Samsonite 5 Piece Nested Luggage Set (Apparel)
We bought this luggage for a two week vacation to Florida that involved ALOT of packing and driving and moving about (4 cities total). Being a well recognized name in luggage, I was still surprised when it arrived and I was able to feel the strength and durability of the cases. The large one expands the additional 2" which turned out to be VERY handy. Even though we didn't bring the whole set with (leaving the larger bathroom case due to luggage costs of the evil airlines!) we still had MORE than enough room to pack for two weeks for two people and still have enough extra space to pack in additional junk we bought for people along the trip. I did see some of the other reviews about the zipper and handle being cheap or breaking. We weren't exactly easy on our luggage and did not have this issue, however I did notice that the handle seemed a bit flimsy when fully extended, but everything held up great!

Travel tote can double as a large bathroom bag and fits enough for two or more people easily.
The larger 26" rolling case is expandable by another 2", handy when you buy too many knick-knacks!
Strong bottom handles makes lifting into the car trunk a snap.
The adjustable locking handles on the 22 & 26" rolling cases have two height settings, good for people of different heights to easily pull along.
Add-on straps on the tops of the rolling bags allow you to put more luggage on wheels for easier walking with all your luggage.

The add-on straps on the 22 and 26" roller suitcases are positioned a bit too far back, causing them to easily shift weight and flop over while walking if your not careful. (This could be how some other people managed to break theirs on their first use?)
The shoulder strap on the duffel was quite flimsy and not padded, causing it to be uncomfortable on your shoulder when fully packed.

So one year later and now the handles on BOTH of the suitcases have broken! One broke in the extended position (while at the airport no less!) and the other one wont extend at all anymore, effectively reducing their transportability to almost nil... Let me tell you that having to drag your suitcase by the strap while walking in a half bent position when returning from an exhausting trip is NOT FUN! It's even worse when the smaller suitcase decides to crap out while your dealing with the large one. The suitcases worked excellent while they did work. I even took the liner out of the inside to see if I could fix it and the entire handle assembly had cracked on the larger one. The smaller suitcase handle assembly is jammed in a half extended position with the little pop-up buttons that lock it into place no longer retracting when you push the handle button thing in to raise/lower the handle.

Essentially, these two issues have rendered both suitcases completely useless and we will now have to replace them. Very sad since they were so great when they had worked in the beginning. Because of this, I have changed my rating from 4 stars to 2. If you don't mind replacing your luggage every 1-2 years, it's a great deal... but if your looking for something to last awhile, look somewhere else.
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Showing 1-1 of 1 posts in this discussion
Initial post: Feb 26, 2014 9:25:29 PM PST
Last edited by the author on Feb 26, 2014 9:25:51 PM PST
ImTheNana says:
I don't know if this will help you, but we had a (different) suitcase with a handle that stuck, and banging on the side (gently) with a hard object caused the button to go back into the correct position, and it began working fine again.

Thanks for the review. We'll be giving this set a miss.
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