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Customer Review

6 of 6 people found the following review helpful
5.0 out of 5 stars Great for any level, December 9, 2001
This review is from: What to Ask When You Don't Know What to Say (Hardcover)
I found this book to be a very useful tool in identifying and solving problems. The first chapter on The Magic of Questions puts the rest of the book into perspective. I also like the way that the book is organized around specific types of problems to be solved. Chapters range all the way from dealing with unreasonable job demands to coworkers stealing credit for your work. I teach at a couple of universities and recommend this book to all of my students. Many have come back to thank me after successfully using this powerful technique.
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Location: La Mesa, CA United States

Top Reviewer Ranking: 31,959,977