Customer Review

104 of 111 people found the following review helpful
5.0 out of 5 stars Norton has protected me well, September 24, 2013
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This review is from: Norton 360 2014 - 1 User / 3 Licenses [Old Version] (CD-ROM)
Vine Customer Review of Free Product (What's this?)
I upgraded from Norton 360 2013. The upgrade took about two minutes and I didn't have to reboot or uninstall the prior version first. It also activated automatically. One thing to note is if you enter a new key from a newly purchased version rather than renewing your current subscription through Symantec, the remaining time on your current subscription does not carry over. Although remaining time does carry over if you renew your current license through Symantec, I've found purchasing new licenses to usually be less expensive. Not only that but you can upgrade to the latest version using your current key by clicking the new version check link under the support tab. If you have a month or more remaining on your current subscription, I'd suggest first upgrading your current program to the newest version and waiting until you're close to the expiration date of your current license before entering the new key.

As for the program itself, other than a minor background color change from dark to light, the main interface is the same. The sub menus remain largely unchanged except for removal of the check vulnerability protection link for checking vulnerable programs you may have installed. Another change I noticed was the reputation scan link missing from the scan sub-menu. Reputation scans are just another scanning option for scanning files and programs based on their reputation in the Norton community. A new feature added is Norton power eraser. Power Eraser will now handle scanning for any grey area programs that don't register as viruses but still cause unwanted pop-ups and other annoyances or leave your system vulnerable. Norton also offers Power Eraser as a free download for anyone, even those without a Norton product installed.

Scanning times seem about the same. So really, Norton 2014 is, at least on the surface, a minor upgrade from Norton 2013. Other than whatever they changed under the hood to possibly improve scanning results, you'll be hard-pressed to notice any differences other than the changes I mentioned. I'm not sure if detection rates have improved but so far I haven't experienced any infections while using Norton 360 for the past year. There have been a few occasions where I almost entered reportedly malicious sites and Norton stopped me in my tracks. I never re-visited the sites to see if they were truly compromised or not. I'll take Norton on its word. As a precaution, I occasionally scan my system with other scanners just to see if Norton may have missed anything and my system so far has remained clean.

I can honestly say I'm happy with Norton 360. I have it installed on every PC in my household and plan to continue using it for the foreseeable future. I do browse responsibly don't recklessly visit high risk sites like those hosting illegal-downloads, porn, cracking tools or other questionable content. Unfortunately, for those who do frequent sites that have a high likelihood of being compromised, there isn't an antivirus in existence that won't eventually let something slip through or even be overpowered and disabled if you regularly visit risky sites. Norton 360 is great and effective if you browse responsibly but don't expect miracles if you're a high risk taker.
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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 13, 2014 11:48:16 AM PDT
uscav8r says:
"I upgraded from Norton 360 2013. The upgrade took about two minutes and I didn't have to reboot or uninstall the prior version first."

"If you have a month or more remaining on your current subscription, I'd suggest first upgrading your current program to the newest version and waiting until you're close to the expiration date of your current license before entering the new key."

These two comments seem to be at odds, or are confusing at best. I am currently on 2013 like you were, with about 1 month remaining on that subscription. From your first comment, it seems I can just enter the new key, but that I should wait until I actually expire to do so.

From your second comment, it seems I should install 2014 (i.e., upgrade) and enter the old 2013 key when prompted. Then enter the newer 2014 key once the old key expires.

Does Norton 360 update the "engine" if you apply a new (2014) code to an older (2013) install (say, if you had simply renewed through Norton)?

In reply to an earlier post on Jun 13, 2014 1:10:49 PM PDT
[Deleted by the author on Jun 13, 2014 1:18:26 PM PDT]

In reply to an earlier post on Jun 13, 2014 1:59:06 PM PDT
Troop says:
When you purchase your Norton product, you purchase a license for that specific product for a one year term. That license is maintained through your Norton account. So if you purchase Norton 360 2013, as an example, you are entitled to a one year license of Norton 360 for the specified number of machines on your version. If a newer version is released during your license period, you can upgrade to that version using the same key. It is time and product based, not version based. The upgrade would be available for download through your Norton account.

So for your specific situation, you could download and upgrade to 2014 right now and it will automatically activate with whatever time you have remaining on your current license (for example, 28 days). What I was trying to say in my review is that if you recently purchased Norton 2014 but have a month or longer remaining on your current 2013 product, do not enter the new key until a day or two before your current license expires. That way you won't forfeit any remaining time on your current license. However, you are still entitled to the latest version under any valid active license.

On your final question, I've never renewed through Norton, so I'm not sure if it begins immediately nor do I know the impact it has on the remaining time of prior licenses. Although a tiny bit more convenient, it is also the more costly option. The retail version has been just as good for me at a cheaper price.

I have even purchased prior year retail versions shortly after the release of newer versions for a reduced price and used those keys to activate the newest version. That's a great money saver.
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