Customer Review

30 of 39 people found the following review helpful
1.0 out of 5 stars Beware of bait and switch!!!, December 28, 2012
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This review is from: Michael Kors Women's MK5039 Ritz Horn Watch (Watch)
Watches 4 you? How about Bait and Switch 4 You? I would've rated zero stars if that option was available. Ordered and received this watch on time before Christmas for my wife. That part was fine. After opening the Amazon box I noticed the watch was placed in a Michael Kors box then in a plain white box. I assumed this was possibly standard operating procedure. As I inspected the outside of the white box I noticed two bar code stickers on the bottom; one on top of the other. When I carefully removed the top sticker I was shocked to see the label "used, like new" on the sticker that was covered. I immediately reviewed my invoice online and confirmed I'd purchased and PAID for a NEW watch. Called Amazon customer service. They were great about the situation. Had to send back the watch that was a Christmas present. I guess it goes to show there are unscrupulous vendors that slip past Amazon's watchful eye...
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Showing 1-2 of 2 posts in this discussion
Initial post: Mar 31, 2013 3:20:23 AM PDT
kara dane says:
Wow.. Thanks for this. Next time, i'll be extra careful.

Posted on Nov 30, 2013 7:07:51 AM PST
... Will make sure call Amazon to confirm if items are real before purchasing items now..
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