9 of 11 people found the following review helpful
Reed & Barton Tea Chest,
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This review is from: Eureka T008CJ Gourmet Tea Chest (Kitchen)
Overall, the tea chest met my expectations. However, despite receiving the item in its original factory packaging which seemed careful and complete, the brass plate engraved "Tea" was scratched despite a blue film protector. Customer service offered to replace it but only once I returned the brass plate to them. While I appreciate their quickly offering to replace the item, I felt that requiring me to unscrew the item, package it, and incur a mailing cost for something that probably doesn't cost $1.00 to manufacture was unnecessary.