Customer Review

10 of 12 people found the following review helpful
1.0 out of 5 stars THE KEYBOARD IS HORRIBLE, October 7, 2012
This review is from: Acer Aspire V5-571-6869 15.6-Inch Laptop (1.7 GHz Intel Core i5-3317U Processor, 6GB DDR3, 500GB HDD, Windows 7 Home Premium) Black (Personal Computers)
I saw this at the store and thought it looked great. I checked the specs and everything. But what I didn't do was test the keyboard. The keyboard on this is horrible. I would say 25% of the keys I strike do not register. You have to strike extremely hard for the keys to register. I lose a lot of time with my work having to go back and correct my papers for keys that didn't register. This was a waste of $700 for me.
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Comments

Tracked by 2 customers

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Showing 1-3 of 3 posts in this discussion
Initial post: Dec 9, 2012 4:51:09 AM PST
This keyboard is not good for someone who is typing a long document. You have to frequently look at the screen to make sure keys aren't missed, or proofread the entire document after you are finished. Maybe other laptops have similar problems, but I was considering a lenovo before I made this purchase because I heard that their keyboards are better equipped for typing without missing keystrokes or letters. Otherwise, the computer is very fast. The screen is large and perfectly adequate. Dolby audio really makes a difference. I would recommend this computer if you will be listening to music or watching movies, due to the excellent audio. Windows experience index rated this computer a 5.9.

Posted on Feb 13, 2013 5:53:42 PM PST
Last edited by the author on Feb 13, 2013 5:56:57 PM PST
Lenovo keyboards are very good, but you have to move into their mid range and above to get the better keyboards.
Their newer lower and budget end keyboards are nothing great.

Posted on Feb 13, 2013 5:57:18 PM PST
The keyboard on this laptop is actually quite good compared to other keyboards in this price range.
Mid level and higher Lenovo's have great feeling keys as do the Mac books.
Still, this V5 keyboard is very close in performance to those. The action is light and quite quick allowing for fast typing.
On my keyboard I don't have to press with much force at all, as I said, the action is quite light.
Perhaps you need more keyboard practice in general. The keys are a bit smaller than some other laptops, Acer did that to keep the compact and light quality of this laptop while also including a number keypad. Along with the smaller keys Acer did leave a good amount of space in between keys so that the user isn't hitting unintended keys. That's a positive to me.
Maybe you got one with a bad keyboard off the line?
My V5 doesn't feel or behave anything like what you describe.

I do agree that for those of use who actually do type a lot, the keyboard is THE most important aspect to a good laptop.
That's also why it should be one of the first and last things the buyer should test before buying
I don't know why you kept this laptop to make it a $700 waste. Within the first few minutes of typing you should have felt how the keyboard responds to you, and since you don't like it you should have put right back in the box and returned it.
It's clearly defective, which warrants a return.
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