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Customer Review

99 of 115 people found the following review helpful
4.0 out of 5 stars Worked for 3 Weeks .... and dead. Replaced and fine., November 15, 2010
= Fun:1.0 out of 5 stars 
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This review is from: PS3 Move Quad Dock Pro (Video Game)
I usually don't write reviews, but this time I strongly believe it deserve a strong review. I purchased the Quad Dock Pro from Amazon via DreamGear about 3 weeks ago. The first 2 weeks perfectly fine and charging. last week my controllers were dead for no reasons. I realized quickly that the unit was not charging. I did plug my controllers via USB to my PS3 to make sure it was not the controllers and it was fine and charging. The main light around the unit still works but the lights around the move controllers and the DualShock are not anymore. I called the company "got disconnected". I emailed them "No response". So I don't have much choices here. I will try a few time more to contact them. After a few days , customer service replied and sent a replacement for no charge. The replacement unit was perfectly fine, it has been a year now without problem.
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Showing 1-2 of 2 posts in this discussion
Initial post: Dec 30, 2011 5:32:44 PM PST
Michelle says:
I am buying this for my daughter's boyfriend so I hope it works!

In reply to an earlier post on Mar 11, 2012 6:24:20 PM PDT
J. Libertor says:
I think 1 star is unfair since they sent you a replacement. 1 star implies it could not get any worse. They replaced the unit and it has been trouble free ever since! I'd say that's at least 3 stars.
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