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Customer Review

98 of 113 people found the following review helpful
1.0 out of 5 stars 4 Weeks later not Genuine, July 29, 2013
Verified Purchase(What's this?)
4 weeks after installing product I get a message from Microsoft informing me that this is not a Genuine copy of Windows. Will be returning copy ASAP. Buyer Beware.
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Showing 1-10 of 15 posts in this discussion
Initial post: Aug 3, 2013 3:59:13 AM PDT
persistent says:
I'd be very interested to know what the seller had to say on being informed of your 'not genuine' situation.
Thanks in advance.

In reply to an earlier post on Aug 18, 2013 9:18:58 AM PDT
B. Cuzzillo says:
This can happen if the computer has no internet connection or not powered up for several weeks. Mine did this, but after re-entering the key it activated successfully.

In reply to an earlier post on Aug 18, 2013 12:03:24 PM PDT
persistent says:
Good info to know, thanks.

In reply to an earlier post on Aug 19, 2013 5:13:35 AM PDT
Michael says:
Unfortunely for my situation my PC was powered 5 days a week for 8 hrs each day for the whole month. It would not accept the serial that originally came with the product. Also the code expires at the same time as the return policy. So guess what, you can not return the product.

In reply to an earlier post on Aug 19, 2013 6:26:20 AM PDT
persistent says:
That's good to know .. appreciate the info !

My original interest in this product was when it was priced in the $80 range, but I see they've since jacked the price up by ~50%.

I suppose that's fine if they can get it, but they won't be getting it from ME .. lol

In reply to an earlier post on Mar 21, 2014 10:01:04 AM PDT
K. Peavy says:
Was the original seller amazon.com or some other marketplace seller?
I'd be really surprised if amazon will not respond to your claim that they sold you a non-genuine copy.

I would escalate if I was you - to Amazon first and then to Microsoft.

Posted on Mar 31, 2014 1:47:54 PM PDT
GracieLou731 says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Apr 10, 2014 8:01:25 AM PDT
This can happen for a number of reasons that are often not the seller's fault. Many times you can ask the vendor for a new key or call the Microsoft licencing number, they are very good about these kinds of things.

Posted on Jun 3, 2014 7:30:04 AM PDT
4 Weeks you said, well you have to ACTIVATE the windows key after a month or else that happens. If you do not have an Internet connection, then you can't activate windows. You have 30 days to validate your copy of windows. Also did you double check you typed in your windows "key" properly?

I use OEM all the time, only problems are those "DELL" computer versions being hawked around because they only work on DELL computer builds.

Posted on Jun 11, 2014 3:17:05 AM PDT
you can use windows loader to activate.
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