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Customer Review

6 of 6 people found the following review helpful
4.0 out of 5 stars customer service, December 18, 2011
Verified Purchase(What's this?)
This review is from: Sony Alpha NEX-C3 Digital Camera (Silver) with Sony E-Mount 18-55mm Lens + SSE Professional Package. Includes: 0.45x Wide Angle Lens, 2x Telephoto lens, 3 Piece Filter Kit (UV,CPL,FLD,) 16GB SDHC Memory Card, Additional Replacement FW50 Battery Pack, Rapid Travel Charger, Pro Tripod, Soft Carrying Case, and much much more (Electronics)
I ordered this camera as a Christmas gift. When the camera arrived, everything was in the box just as described on amazon.com. While looking through the box, I noticed that the box the camera came in (the Sony box) was supposed to include a wide angle lens that was nowhere in the box. When I contacted the seller, they told me that they were able to sell the camera at such a great price because they removed the lens from the box. They were rather rude when I contacted them, making me feel as though I were stupid for even bringing it up, and quickly offered to return the items for me. While I understand that nowhere on the amazon site did it say anything about the Sony wide angle lens being included, I felt as though I had been ripped off since it was clearly removed from the box. I am keeping the camera because it was such a great deal and was in perfect condition. I will order the wide angle lens at a later date if I feel so inclined, but I will definitely not be ordering it from Sunset Electronics because of the way the situation was handled.
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