Customer Review

6 of 10 people found the following review helpful
1.0 out of 5 stars Didn't even receive my warranty, December 27, 2012
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This review is from: SquareTrade 2-Year Home AV Protection Plan ($50-75) (Electronics)
I added the warranty plan to a blu-ray player I purchased, and it had been 14 days and I still didn't receive my warranty in the mail. I contacted them to see when it would arrive, and they emailed me saying they cancel my protection upon request. Not anywhere in my email did I state I wanted to cancel my warranty, I was simply asking when I would receive it. Not a very smart company, in my opinion. I do not recommend them for your warranty needs at all.
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Showing 1-1 of 1 posts in this discussion
Initial post: May 4, 2014 5:43:14 PM PDT
Paula Giles says:
They did they same thing to me but I contacted them to repair/refund/whatever my portable DVD player that has stopped working after 4 months. They canceled my warranty and never told me what to do about the DVD player.
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