5 of 5 people found the following review helpful
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This review is from: Wilton Excelle Elite 9-Inch Heart Springform Pan (Kitchen)
I disregarded the other bad reviews of this item thinking other recipients may have been in a bad mood, unfortunately I have to agree with the other *not so great* reviews of this item. Although this is a Wilton product and seems to be of good quality, I was disappointed when using this spring form pan for the first time, the small carter pin that holds the latching clip fell out when I closed the pan. I tried to re-attach it and it still fell out. Amazon's online return process was very helpful in setting up the parcel pick up and I do not hold Amazon responsible for the defect of this product. As with any online purchase, you sometimes receive a bad apple and in this case I did. I appreciate the great deal of merchandise Amazon carries and will continue to be a loyal customer.