Customer Review

2 of 4 people found the following review helpful
3.0 out of 5 stars Not so great actually, January 4, 2013
This review is from: Seventh Generation Thick & Strong Free and Clear Baby Wipes, 768 Count (Health and Beauty)
Have been using the older version, which were smaller, thinner, softer, more gentle on our baby's bottom than these new wipes. Our 7 month old has bigger poops now and the new wipes do a better job of getting poop off her bottom. Had to use a LOT of the old wipes to get baby clean. However I agree with other users that these new wipes seem too rough for little sensitive folds in her diaper area(if you know what I mean). 7G should just combine the good aspects of both wipes!! A wipe that is soft and gentle but bigger and thicker and just tough enough to get the poop off. Ha! Guess I'll have to switch brands. Although so far my baby hasn't developed any rash or sensitivities to these. I wouldn't use these on a newborn though.
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Tracked by 2 customers

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Showing 1-2 of 2 posts in this discussion
Initial post: Jan 9, 2013 5:03:33 PM PST
Deb says:
Hi, I'm with Seventh Generation. As you might guess, I'm very interested to read your comments about our new wipes. I love the idea of combining the best of both the previous wipes & the current wipes. You can bet I'll be sharing your feedback with our baby wipes product manager & the others here.

We had consistently heard from moms & dads that the previous wipes were too thin & lacked enough moisture to handle baby's messes, as you confirmed. When we made the changes to a thicker more moist wipe, we also were able move to a more sustainable fabric. The previous fabric was 100% viscose (a polymerized plastic); our new wipes use 70% plant material, reducing the use of petroleum ... something to keep in mind as you choose a replacement product.

We value you as a customer & are grateful for the feedback you have provided. If you would like to continue the discussion further or if you have any further comments, please contact me at: dgl@seventhgeneration.com

Posted on Apr 2, 2013 7:55:14 AM PDT
John says:
Hi again. We heard you loud and clear! Seventh Generation will be bringing back our "original" baby wipes. And the best news is we haven't changed a thing.

We developed our new wipe because we heard from lots and lots of consumers who wanted to be able to clean more mess with each wipe - so we created a thicker, more moist wipe. But we didn't realize what a loyal following our original wipe had. It was a hard lesson to learn and we are truly thankful that you raised your voice and demanded we bring back the product you love. So now, we're pleased to offer both - the original wipe and the new thicker wipe.

The original wipe will be available in about 5 months. We're sorry it's going to take so long, but we have to start making them again which takes some time. They're likely to be available online first, but stay tuned and we will keep you updated!

Thank you for your feedback and loyalty. Like you, we are committed to products that help us care for the next seven generations.
If you would like to discuss this further, please reach out at: dgl@seventhgeneration.com
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