34 of 35 people found the following review helpful
Best book on facilitation I've read,
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This review is from: The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups (Hardcover)
This is a wonderful, practical, well-written book, with 60 facilitation secrets that are worth far, far more than the price of the pages. In fact, I learned more from this book than I did from a nationally recognized Advanced Facilitation course for $1700.
The chapter on consensus-building, which introduces 4 common techniques for building consensus (Delineation, Strengths and weaknesses, Merge and Weighted Scoring) I found particularly useful. The 6 high-level agendas for common facilitated sessions (among them process improvement and issue resolution) are a must for every facilitator.
I would recommend this book most highly for facilitators who want to build on their existing skills rather than as an introduction to the field, as some of the secrets (those related to dealing with dysfunctional behavior, for example) assume some foundational facilitation skills. However, anyone interested in the field would benefit greatly from the secrets in this book. A truly great addition to the facilitator's library!