Customer Review

33 of 36 people found the following review helpful
1.0 out of 5 stars No good and company doesn't stand behind product., February 29, 2012
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This review is from: Skechers for Work Men's Balder Clog (Apparel)
My mother bought these for me, I'm in Culinary school. After wearing them three times the sole came undone and was flapping around. The company was extremely uncooperative in giving us a refund giving out a plethora of excuses as to why they weren't responsible for the quality of shoes they were selling. They ended up agreeing to a refund, we had to pay to ship them off, then a week or so later we get a box in the mail and it's the same shoes!! They said they weren't in the original box and that they weren't in the original condition!! Bottom-line don't buy these crap shoes and be weary of purchasing from this supplier.
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Showing 1-3 of 3 posts in this discussion
Initial post: Aug 18, 2012 6:06:35 AM PDT
[Deleted by the author on Aug 18, 2012 6:08:09 AM PDT]

Posted on Aug 18, 2012 6:07:54 AM PDT
Susan Katz says:
Next time, return to Amazon for full refund. Mark as defective. As long as within 30 days, usually no problem.

Depending on the credit card you used, you may have had longer protection. My cc is 90 days protection (money back) if a company refuses to accept a return.

In reply to an earlier post on Aug 18, 2012 3:59:03 PM PDT
Amazon finely did refund the money but the company will not stand behind it. They sent the defective shoes back to us and then the refund came through. Image that!
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3.5 out of 5 stars (115 customer reviews)
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