Customer Review

300 of 347 people found the following review helpful
1.0 out of 5 stars Beware high failure rate of this card! :(, May 25, 2009
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This review is from: SanDisk 16 GB microSDHC Flash Memory Card SDSDQ-016G (Bulk Packaging) - Class 4 (Personal Computers)
I bought this card in February 2009 and it eventually failed by May 2009. I have of course only anecdotal evidence, but if you search around the Sandisk support forums and other places, you will find a lot of very upset customers complaining of the high failure rate of these Sandisk 16GB SDHC cards after a 2-3 months of use. To compound the problem, Sandisk only offers a 30 day return or refund period warranty on their flash memory cards which is atrocious in my opinion!! Unfortunately, most resellers here on Amazon only have a 30 day return policy as well assuming you have the product still in the original packaging. So overall, you are screwed if and WHEN the card does eventually fail. Thus, I recommend you not rely on this card to store important data like pictures and such. I unfortunately found this out the hard way. It just seems that this card is just not as reliable as advertised, and I am quite disappointed in the lack of at minimum one year manufacture's warranty for these cards by Sandisk. Buyer beware!!
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Comments

Tracked by 4 customers

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Showing 1-10 of 18 posts in this discussion
Initial post: Jul 3, 2009 10:39:11 AM PDT
i used mine twice it broke in 2 days

Posted on Jul 12, 2009 1:54:37 AM PDT
Last edited by the author on Jul 12, 2009 1:54:54 AM PDT
Paul says:
30 day warranty you say?

I see they are 5 years. So how are you screwed other than lost data?

From the tech details:
High Quality microSDHC card backed by 5 year limited warranty

Posted on Oct 24, 2009 8:57:33 PM PDT
- says:
If you bought from a seller other than Amazon just to save a few bucks, it's possible you got a Sandisk in name only...

Posted on Feb 21, 2010 1:17:21 PM PST
Wanderer says:
I've had the same problem and lost valuable data.
The return period may be 30 days, but it seems that the warranty period is 5 years:
http://www.sandisk.com/sandisk-support/warranty-and-user-guides/warranty

That said, would you really want an identical replacement?
As Scotty said, "Fool me once, shame on you. Fool me twice, shame on me."

Posted on Apr 3, 2010 8:05:38 PM PDT
I suspect you bought a fake Sandisk memory card. There are lots of fakes from non-Amazon.com sellers, especially those from China. I have bought fakes from sellers who ships from China. Now I only buy from Amazon.com directly, not even from those who sells at Amazon.

Posted on May 23, 2010 5:02:01 PM PDT
Nightwolf67 says:
I searched the SanDisk forums as you suggested and the only problem I found was one person who was trying to use it in a phone that was not SDHC compatible. Nothing about a so-called 'high failure rate'.

In reply to an earlier post on Jun 24, 2010 11:05:28 PM PDT
K. Nakasato says:
As name suggest, SanDisk support forums are probably moderated by someone that is insider. After almost one year, there's nothing preventing someone from erasing something. Or erase it after discovering they had fake one. Of course there's also possibilities that sandisk did not want to get bad reputations so called bad batch as fake ones and added additional labeling for new reliable ones.

Posted on Jun 30, 2010 5:27:32 PM PDT
IRM02466 says:
How to reconcile this comment with Amazon's statement that this item is "backed by 5 year limited warranty"?

Posted on Jul 3, 2010 4:04:44 AM PDT
Jeff Chan says:
How exactly did it fail?

Posted on Aug 1, 2010 11:23:17 PM PDT
Bulk Packaging == Chinese knockoff
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