Customer Review

0 of 1 people found the following review helpful
1.0 out of 5 stars Serial Number Invalid!, July 9, 2013
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This review is from: Adobe CS6 Design and Web Premium Mac [Old Version] (DVD-ROM)
Brand spanking new, still in wrap, over $1,600... tried to install and got Invalid Serial Number error. Contacting Adobe Customer Service verified that the brand new software does indeed have an Invalid Serial Number! How is that possible since I thought that buying brand new through Amazon (not a third-party through Amazon) would be stress-free. I hate this crap, and now have to wait 4 weeks for new software. That HOPEFULLY has a valid Serial Number. And I hope that I am not charged for the first month for the payments. Not a happy camper, not at all!
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Showing 1-1 of 1 posts in this discussion
Initial post: Jul 9, 2013 7:11:19 AM PDT
Hi Scollina,

Sorry you had trouble. Do you have a case #? Please email me at jtranber at adobe dot com so I can review what went wrong.

Thanks,

Jeffrey Tranberry
Digital Imaging Product Development
Adobe Systems, Product Manager, Chief Customer Advocate
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