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Customer Review

25 of 34 people found the following review helpful
1.0 out of 5 stars Horrible Customer Service, February 3, 2014
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This review is from: Dragon Touch® 7'' inch Blue Dual Core Y88 Google Android 4.3 Tablet PC, Dual Camera, HD 1024x600, Google Play Pre-load, HDMI, 3D Game Supported (enhanced version of A13) [By TabletExpress] (Personal Computers)
Product had a very small blemish on the screen which turned into a completely cracked display. Have been fighting with TabletExpress on getting the product warrantied and I cannot even get through the process of where to send the tablet! The customer service reps do not speak clear english. You have to repeat everything to them several times and they just read a script to you which goes in circles and never can get them to tell you where to mail the product back to warranty it.

This product is 2 months old... Will never buy from TabletExpress again. At this point it is still unresolved as of the date of this rating. I am currently sending emails and have yet to get a response from their customer service department.
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Showing 1-2 of 2 posts in this discussion
Initial post: May 27, 2014 9:47:07 PM PDT
Francesco says:
how many hours you could play with it because I am getting one right now but it don't say how many hours......... : (

In reply to an earlier post on Nov 14, 2014 8:33:22 AM PST
KristyL says:
Same thing happened to mine. I purchased two for my son and daughter and the power button on them both broke.. Do not recommend this product. The company will not work with me in fixing it as they don't stand by their product apparently.

DO NOT BUY THIS PRODUCT!!! BUYER BEWARE!!
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