Customer Review

25 of 30 people found the following review helpful
2.0 out of 5 stars Awfully expensive device., September 9, 2009
My child's allergist recommended that I get a room air purifier, so I did my research and bought the IQAir Health Pro Plus. I purchased it locally from an authorized dealer. For what it is worth, the purifier did nothing to improve my child's allergies. I can't blame the lack of child's improvement on this particular room air purifier. However, this unit emits a nasty odor from the charcoal filter, and it seems that this filter has contaminated the HEPA filter stacked above it--the odor is not there if the unit is operated with only the prefilter. Cost to replace these stinky filters will be $280, and who knows if the problem will return. There are supposed to be more than 7800 hours of life left on the charcoal filter and more than 14,000 hours of life left on my HEPA filter, but they just need to go to the trash. What a waste. I cannot endorse this unit with these problems, especially at the price. Not recommended.
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Showing 1-2 of 2 posts in this discussion
Initial post: Nov 23, 2009 2:39:32 PM PST
Sam says:
A day or two ago (Nov, 09), I replaced all the charcoal filters on my 4 units. I did detect a slight initial odor which dissipated within a few minutes. I'm hyper sensitive to odors. I can tell when someone is smoking across a large parking lot. This is why I don't have pets, carpets or chairs with plastic or fabric. I only use scent-free soaps. I have to hold my breath when I walk down the detergent aisle to grab the soap. If there was a persistent odor from the charcoal filters, I would have been the first to notice.

It seems like the negative reviews all occurred in the Sept, 09 time frame . I wonder if there was a defective run or a change in the manufacturing process?

In reply to an earlier post on Jan 11, 2011 2:32:50 PM PST
I owned another brand and simply rinsed the charcoal filters off prior to installing and running the machine (an old Honeywell). This reduced the dust and smell of the charcoal. Does your filtration system on this high end machine allow a pre rinse of the carbon filter?
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