Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars Good Luck getting it to work. You are going to need it., May 21, 2014
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This review is from: Foscam FI9821W V2 2-Pack Bundle with 9dbi Antenna, 10ft Power Extension & Universal Bracket - White (Electronics)
Could not tell you if the cameras work. I have been working on connecting the cameras for 4 days. Many hours of wasted time trying everything. I have seen You tube videos. I have checked forums. I have called tech support and sent an e-mail request with no luck. Needless to say. These are not user friendly. No clear instructions and tech support not available. I'm sending them back for something that works.
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Showing 1-1 of 1 posts in this discussion
Initial post: Jun 6, 2014 11:23:48 AM PDT
Hello,

We apologize for the poor experience with our cameras. We greatly appreciate your feedback. We are working on creating a more user friendly setup for our cameras and your input would be greatly appreciated. If you would like to explain what would make the setup process easier and more efficient we would be more happy to listen. We can be contacted at amazon@foscam.us

Again, we apologize for the inconvenience and look forward to hearing back from you.

Best Regards,
Foscam Customer Service
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